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US Airways: How Not To Do Social Media

US Airways Plane

What started off as a routine customer complaint via tweet, turned into the greatest “oops” in the history of Twitter. How do you respond to a passenger angry about ignored tweets? By saying you value their feedback and tell them where to send it, linking them to a NSFW image of a woman having sex with a toy airplane, of course.

Terror Is In The Eye Of The Media

Terror Is In The Eye Of The Media

If a bomb explodes, kills people, and no one is around to report it—would we all still feel “terrorized”?

Think about it for a second. If we weren’t constantly bombarded by over the top, sensationalized news reports, or heat of the moment posts on social media, would the world be such a terror-able place?

Things Come To Those Who Wait…Wait, What?

Things Come To Those Who Wait...Wait, What?

Patience is a virtue, right? Funny, it doesn’t seem that way these days. There’s a “want now, get now” mentality out there that opposes patience. Things weren’t always this way—at least in my life. Times change, and I’m just along for the ride. But what about people born into this way of life. Will they ever know patience?

Your Content: Ain’t Nobody Got Time For That!

Your content sucks

I’m sorry, it’s over. It’s not me, it’s you—rather your content. It’s boring, unimaginative, long-winded, and makes no sense. What are you even trying to say? I have “the talk” with websites every day. I get wooed by a catchy title, but it’s a complete let down once I start reading. Sound familiar?

So She Lip-synced…

Beyoncé Sings Super Bowl Halftime Show

The media was set on fire last week when Beyoncé Knowles rang in Barack Obama’s inauguration with a beautiful rendition of the star spangled glory—that she lip-synced to. While the track that played was her singing, the world cried ‘controversy’ because Bey didn’t actually perform live. My thoughts, who cares?!