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US Airways: How Not To Do Social Media

US Airways Plane

What started off as a routine customer complaint via tweet, turned into the greatest “oops” in the history of Twitter. How do you respond to a passenger angry about ignored tweets? By saying you value their feedback and tell them where to send it, linking them to a NSFW image of a woman having sex with a toy airplane, of course.

Say Goodbye To (Canadian) Spam

Canadian Anti-Spam Legislation

Come July 1, while Canadians celebrate our country’s birthday, it’s us that get a present! Canada’s new anti-spam legislation (CASL) rolls out in full force. It’s good news for consumers, bad news for small businesses.

Facebook Puts Mobile First…Finally!

Facebook Clutter Free

Oops, Facebook did it again. Only this time it’s not really an oops, it’s a well thought out facelift that’s sure to make some noise. That’s right, your news feed is changing again! Don’t groan. This isn’t another Timeline scandal. Facebook finally gets it—mobile comes first! Say goodbye to clutter and hello to bright, beautiful stories.

What Is Agents of S.H.I.E.L.D. Doing?

Marvel - Agents of S.H.I.E.L.D.

While the Marvel Universe is growing at a rapid—and exciting, I must add—pace, the fact we now have a regular airing TV show gives a chance to enhance (I know, my rule is “if it rhymes, don’t do it”) that universe which has already blown through theatres around the world. Is it working?

Fox News Goes BATshit Crazy

Fox News BATs

Wow. Fox News just finished the renovations to their newsroom. The most notable addition to the “news deck” is all of their new BATs—big area touchscreens—that you can see littering the background. These 55” touch screen monitors are going to help Fox News anchors report the news better. No, I’m not joking. Seriously.

Terror Is In The Eye Of The Media

Terror Is In The Eye Of The Media

If a bomb explodes, kills people, and no one is around to report it—would we all still feel “terrorized”?

Think about it for a second. If we weren’t constantly bombarded by over the top, sensationalized news reports, or heat of the moment posts on social media, would the world be such a terror-able place?