US Airways: How Not To Do Social Media

What started off as a routine customer complaint via tweet, turned into the greatest “oops” in the history of Twitter. How do you respond to a passenger angry about ignored tweets? By saying you value their feedback and tell them where to send it, linking them to a NSFW image of a woman having sex with a toy airplane, of course.

The End Of Literacy, Or The Beginning Of A New Era?

If Shakespeare were alive today, what do you think he’d have to say about today’s literacy? All of these LOLs and OMGs, hashtags and 140 character snippets. He’d think we’ve all gone mad, turned back into cavemen—this is certainly not prose! Would he have a point? Have we regressed, or has our literacy just evolved?

Working From Home

Looks like the big headline this week comes from Yahoo, where new CEO Marissa Mayer decided that to save the sinking ship she’s now in charge of, she’s putting her foot down on employees working from home. Is this a slap in the face to loyal employees or a shot in the dark at rebooting the once powerful giant? The debate goes on.

Terror Is In The Eye Of The Media

If a bomb explodes, kills people, and no one is around to report it—would we all still feel “terrorized”?

Think about it for a second. If we weren’t constantly bombarded by over the top, sensationalized news reports, or heat of the moment posts on social media, would the world be such a terror-able place?

Now It All Makes Sense…It’s Mercury Retrograde

It’s that time of year again! Ever have those days that nothing seems to go right? Slow computers, always dropping things, every time you pull your headphones out of your pocket to find they’ve somehow magically tied themselves into a knot that even boy scouts would marvel at? In times like these you think the universe is literally out to get you! Well, when it’s Mercury Retrograde, it kind of is.

Don’t Shoot The Facebook Messenger, Just Yet

The one thing social media is good for is spreading info like wildfire—whether it’s true or not. The latest scare to hit the web is over Facebook Messenger. From now on if you want to get Facebook messages on your phone, you need a separate app. That’s not the bad news. It’s the Terms and Service that are freaking people out. Is Facebook Messenger really as bad as everyone thinks?